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  Public Ticket #1560637
Issue with table creation
Closed

Comments

  •  1
    Rick started the conversation

    When I create a new table from an excel spreadsheet, all currency values are reverting to 0.00 when I create the table. 


    Also, are there any updates. I never seems to get a notice until after you want more money. Is that by design? Once again to submit a ticket, I have to buy more support. 


  • [deleted] replied

    Hi Rick,

    "When I create a new table from an excel spreadsheet, all currency values are reverting to 0.00 when I create the table."

    - Can you please send me the file from that you are trying to create the table?

    "Also, are there any updates. I never seems to get a notice until after you want more money. Is that by design?"

    - We didn't release update since November 2017, but you should expect version 2.2 soon. 

    "Once again to submit a ticket, I have to buy more support."

    By Envato policy supported item includes item support for 6 months from the purchase date. You can take a look at Item Support Policy at their website. After that period support can be renewed.