We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi rob0,
Thank you for the inquiry.
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I get this when trying to upload csv, xls or xlsx
- This is caused by WordPress settings. You can allow uploads of these file types by adding this line in wp-config.php file of your WordPress site:
With lite version you should be able to create tables from these file types that you mentioned. After adding this line in wp-config.php file, can you try if you can create wpDataTables?
A lot of premium plugins have lite versions on WordPress repository and that is one of the ways to reach more customers. wpDataTables Lite is restricted like other lite plugins but it can be used for some basic needs that are mentioned in the description of wpDataTables lite plugin. Also we mentioned limitations that are not available in the lite version:
You can try our sandbox site: Front-end & Back-end - you can find a fully functional version there to try out all plugin features.