We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
For some mysterious reason, the query generator truncates certain columns names as if it does not like the column name.
For instance, if I write a query like this against my table:
SELECT DELTA_SYSIBMADM_SNAPDB.ROWS_DELETED
FROM DELTA_SYSIBMADM_SNAPDB
I can see the sample data as I am building the wpDataTable but when I try to actually create the table, I get an error message. The query that gets submitted to mySQL is changed to
SELECT DELTA_SYSIBMADM_SNAPDB.ROWS_D
FROM DELTA_SYSIBMADM_SNAPDB
The generator just chopped off a part of the column name.
But it doesn't do that with certain other column names like ROWS_READ.
Any idea why this is happening?
Many thanks.
HI AliManouchehri,
Thank you for your purchase.
Yes that is normal behavior of plugin, because it contains functions that removes all dangerous strings from query like DELETE, DROP, INSERT...
As you can see in your query that contain word DELETE. Please change this column in database and use for example ROWS_REMOVED.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thank you Milan, as always very helpful, and makes sense.
I would be very grateful if you can send me a list of the dangerous keywords that I should stay away. And you can close this ticket.
Thanks...Ali
HI Ali,
You are welcome.
That are dangerous keywords from previous post.I accidentally add more dots on end.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Just left a 5-star review and mentioned your name.
Cheers...Ali
HI Ali,
Thank you so much for excellent review. You made my day.
Have a nice weekend.
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables