We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I think your plugin requires an xml file to be in a specific format. Is the file I'm attaching in that format? If not, how can I get it that format if possible?
Thanks.
Dan
Hi Daniel,
Thank you for your inquire.
Unfortunately your file is not in format that our plugin support. You can find information about format of acceptables XML along with a example file in our - Documentation.
Best way to adjust your data whould be to create a php script which will manipulate the data and returned serialized PHP array as result which our plugin could understand - Documentation
Thanks Miljko,
If we can't work the xml in the current format but can convert to an excel file, is that better? Can wpDataTables work better with excel files?
Hi Daniel,
Our plugin could create table from excel file as well. What needs to be done is to convert the data to the one which could be represent in the table, and by that I mean to be able to have single value in each row for every column.
With the data that you currently have you have level with date, member id and under member id you have status, name, address and under adress you have multiple address line so our plugin probably wouldn't be able to determine which of these are column headers and which are data in cell.
Thanks again! Does your plugin work the same way with csv and google spreadsheet files?
Hi Daniel,
Under the hood all the data needs to be sorted in matrix format. What could be easier is to have some empty cells but you need to rewrite your data to contains columns in one level and not subcolumns. Maybe you could separate data in fields like address with space or newline instead of new tag/header. We are using standard tables with one level of headers and plugin just can't figure out how to place data in subheaders in that table.