We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
In the table I've created, "Batting Average" should be a formula column that auto populates using "Hits" and "At Bats" columns.
However, when a user goes in to add a new row of data, they are prompted to enter a "Batting Average".
When you click in the "Batting Average" section, a date-picker shows up.
If you enter a date, and try to submit the row, you get the error message that I've attached as a screenshot.
Any thoughts?
Note that the table was working properly for a while.
HI Justin8986,
Thank you for your purchase.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
I can confirm now that this is the bug on our side and thank you very much for reporting it. I forwarded this to my team and it will be fixed for the next update. This doesn't mean that you can't use formula column, but if you take some steps this can happened. I will try to explain.
When you make a table and add formula column, that formula will not show in modal. But if you then go in formula column settings and make some changes and save, then formula column will be shown in modal. My suggestion is to make new table, add formula columns that you need and set all settings for that column so you don't have to change it later.
Sorry for the inconvenience and again thank you very much for reporting this.
Best regards.
Kind Regards,
Isidora Markovic
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