We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1532259
508 compliance
Closed

Comments

  • Peter Skillman started the conversation
    April 6, 2018 at 8:53pm

    We are very interested in your product. But before we make a purchase, we need to know what, if any, efforts are made to conform to 508 accessibility in conformance with 

    https://webaim.org/techniques/tables/

    The key is do you use <caption>, <th> tags? We assume  use of these tags enhances 508 compliance for data tables

     



  • [deleted] replied
    April 8, 2018 at 11:10am

    Hi Peter,
    Thank you for your inquire. 

    We are using Datatables library for the frontend table presentation and they claim that they are fully accessible:

    • DataTables tables are now fully accessible and controllable by keyboard navigation and suitable markup and WAI-ARIA attributes are used for screenreaders.

    Plugin render HTML tables with standard tags including <th> but we do not use <caption> tag at this moment

    For testing purpose we have sandbox website where you can see and test all plugin functionalities

    sandbox.wpdatatables.com

    username: demo

    password: demo


  • Peter Skillman replied
    April 9, 2018 at 4:35pm

    Thank you so much for your reply.  

    SiteImprove accessibility checker https://chrome.google.com/webstore/category/extensions?hl=en-US reports that wpdatatables does confirm to WCAG 2.0 Aria6 specs in using descriptive ‘aria-label’ attribute.   

    However, there are other areas of https://datatables.net/ tables   that SiteImprove flags. 

    • 'Select box' without a description

    Drop down menus (select boxes or role="listbox") should always have a description that is explicitly associated with the menu to make sure that users of assistive technologies will also know what the menu is for.

    We under a mandate to meet WCAG 2.0 accessibility.