We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Support - Firstly - Great product.......
I have just started to use wpData Tables and built my first table using a MySQL connection to a remote DB server (on private vlan) to get data on page open.
Data fetch and populate works like a dream.
When I use row based edit AND in-line edit I get an error shown briefly in the web page in red saying "....Error in SQL Syntax.......". when the change is being saved.
I have attached a screenshot of the error message.
Can you help? as I cant find anywhere to configure a SET/UPDATE.
The MySQL user ID has GRANT *.* DB privileges
HI SteveS99,
Thank you for your purchase.
When you have some complexed queries our suggestion is to make a VIEW in phpmyadmin or any other database management system and see if the query is returning the right result. If the result is good you can use that query as an input ( SELECT * FROM View_name).
Also please note that there are some limitations for the editable tables
From our documentation:
Please note these limitations on editing tables with wpDataTables.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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