We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I purchase your software and now trying.
I upload easily my Excel sheet. When login I can see the table where I put the short code but when I logout I can see nothing about table. Last 2 days working but couldn't succeed. When Login or logout I use Chrome only and the version is last.
my url is www.robertobene.com and http://robertobene.com/sample-page/
I put the short code [wpdatatable id=16] to both pages. But can't see it without login to admin
Kindly,
Berkay.
HI berkay01,
Thank you for your purchase.
We visit links that you provide and we can see that you have a lot of js errors because of jquery.
(attachment 1)
We check and we can see that jquery is included on bottom of the page which cause all js errors from previous attachment.(attachment 2)
Can you please check do you have some plugin or setup in you theme that cause not including jquery in head of the html document?
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables