We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1509771
Technical - date entry issue
Closed

Comments

  •  1
    Graham started the conversation
    March 19, 2018 at 5:48pm

    Hi. Using the date entry format for a table, when entering a new record clicking on the calendar popup to enter a date does not make the pop up disappear instantly like it does in your tutorial videos. Unfortunately you have to click 'off' the calendar to continue with other entries.

    This is replicated on your demo site too.

    It is not a good experience for users so have you a workaround so that it is a single click input 

    Thanks

  •  472
    Isidora replied
    March 20, 2018 at 10:27am

    Hi Graham,
    Thank you for your purchase.

    Yes that is the default behavior of the datepicker, but you can change it in file 

    wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.funcs.js around line 152 

    you will find this

    keepOpen: true,

    and you have to change to this

    keepOpen: false,

    When you do this you have to turn off option  Use minified wpDataTables Javascript  on  Custom JS AND CSS tab in settings of plugin. This will be overwritten in next update so you have to come back and do it again.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables