We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have just purchased this plug in and am having difficulty generating the report
By way of explanation what I am attempting to create is a table that front end users can add data to for each property title and then generate a report for that property.
The process should work so that the user does not have to go into the backend of the plugin to generate the report. One report template should work each instance of property title. I do not want to have to re-create the report for each every time a report is required. It is important that any user can do this without needing to goto the backend.
I have created a very simple template for now just for me to test the plugin (this is not the report that I intend to use permanently). The report that I have created has just one variable.
When I press the 'preview report' button - I get a completely blank page.
Please can you help.
I am attaching:
The test template
report of issue that I am encountering when trying to generate the report (with screenshots)
HI ursula,
Thank you fro your purchase.
I will forward this to my development team to investigate. Thank you for you patience.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan
Do you have any further news on this? I am anxious to get my site up and running asap so would be grateful if you are able to respond.
Your help will be much appreciated.
Kind regards
Ursula
Hi ursula,
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
My team find out that your template is not proper set. You can see in our documenattion how to set How to create templates for WordPress Report Builder.
If you are preparing a single MS Word DOCX report for all table’s rows, you can use repeating blocks for each row instead of a table. To do this use layout like:
${wpDataTable.row}
Column1: ${column1.all}
Column2: ${column2.all}
…
${/wpDataTable.row}
Basically, block that you want to repeat for each row must be wrapped in ${wpDataTable.row}…{/wpDataTable.row}, and the cell reference is same as for the tables – ${column.all}.
Sorry for any inconvenience,
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables