As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have just purchased wpDataTables.
I am trying to create tables from csv files stored on a network share.
In the wizard I select "Create a table by importing data from data source" and then paste the path to my file, e.g. \\server\share\file.csv
Then I click "Next" and the Wizard does nothing more and simply displays a blank screen that I have to "Cancel" out of. (see screenshot)
Hi Stuart,
Thank you for your purchase.
Can you please open Inspect element-Console and try to make it again and see is there some errors. If you have please take a screenshot so we can see it.
Also if you don't have sensitive data, can you please send me that file so I can test it in our local environment and check is issue connected with file.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables