Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

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Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #1506274
Issue creating tables
Closed

Comments

  •  1
    Stuart started the conversation
    March 16, 2018 at 8:52am

    I have just purchased wpDataTables.

    I am trying to create tables from csv files stored on a network share.

    In the wizard I select "Create a table by importing data from data source" and then paste the path to my file, e.g. \\server\share\file.csv

    Then I click "Next" and the Wizard does nothing more and simply displays a blank screen that I have to "Cancel" out of.  (see screenshot)

  •  472
    Isidora replied
    March 16, 2018 at 10:27am

    Hi Stuart,
    Thank you for your purchase.

    Can you please open Inspect element-Console and try to make it again and see is there some errors. If you have please take a screenshot so we can see it.

    Also if you don't have sensitive data, can you please send me that file so I can test it in our local environment and check is issue connected with file.

    Kind Regards, 

    Isidora Markovic

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