We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi.
I have create a table in wpDataTable that always returning one row.
I want to make a report with singel file (not zip file) in word. Im not able to get any content from my table when I run this report. I have enclose my template in seperate file.
When I make a report from the template without .all after field name, it's working fine. But I don't want a zip file.
Will you check my template file? Tell me what I'm doing wrong?
Is there any way to preview the report online without downloading the file?
Is there any way to export the file to pdf and view the pdf file?
Best regards Vilfred.
Hi BestSolution,
Is it possible for you to give me temporary admin access to your website so I can see the data and better understand what happening? If this is not an option could you send me a data so I can try to recreate it in my local environment
Site name bestsolution.no
regards Vilfred
Hi Vilfred,
This was a little problem with formatting. I just removed formatting from our variables and it starts to work as it should. Best practice is to avoid formatting of variables because some invisible characters could be applied in process which breaks report after data switching
Thank you. Now it's working.
In the database field I have copy text from a word document and past to the field. I lost line break when I includ this field in the report.
When I display the table with wpDataTables, it's look nice with line break (cr or </br> in html)
It's some way to keep the formatted text as it is when I use database field in the report?
- Vilfred
Hi Vilfred,
There is no option to preserve line breaks from source file in the report but it is very good idea and we will take a look at it.