We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1493015
import excel
Closed

Comments

  • Laura started the conversation
    March 6, 2018 at 12:41pm

    Hello, I tried the demo version of the plugin, but I imported my excel file and some columns were imported and others are empty, what does it depend on?

  • [deleted] replied
    March 7, 2018 at 11:12am

    Hi Laura,
    Thank you for the inquiry.

    Can you please send me your file so I can try to create wpDataTable from it?

    You can try our sandbox site: Front-end & Back-end - you can find a fully functional version there to try out all plugin features.


  •   Laura replied privately
  • [deleted] replied
    March 8, 2018 at 10:58am

    Hi Laura,

    I have tried to create wpDataTable from this file using Create a table linked to an existing data source option from Create a Table page and everything looks good. Did you also use this option to create wpDataTable or you used Create a table by importing data from data source option?

  • Laura replied
    March 8, 2018 at 12:05pm

    Hi Milos,
    I tried both ways. Now I have tried again with your demo site but the column "P Passo" is empty and so are some columns, while in the original file there are data.

  • Laura replied
    March 8, 2018 at 12:50pm

    I found the problem in the header line, there was start a new line. Removed this now works

  • [deleted] replied
    March 9, 2018 at 8:14am

    Hi Laura,

    I am glad that you have found solution by your own.