We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
It's not customer-friendly for each customer to have to extract strings from the source themselves and then have to redo after every update.
Also, I saw your tutorial at https://wpdatatables.com/wpdatatables-localization-translation/
which instructs to save custom language files under the plugin's folder.
Wouldn't it get overwritten on the next update there?!
HI maevapn,
Thank you for your purchase.
We are updating po file for the next update of the plugin and more string will be included there to translate.
If you made a translation to your language please save that file or make a backup.
Also when you translate wpDataTables to your language you can send that po and mo files to us, so we can verify it and include it for our next update of the plugin so in that case.
If you are interested I can send you updated po file.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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That's ok, I did a source scan of my own. Will wait for your PO in the text release. It should be a POT (t=template) by the way. There should be only one template and then a PO for each language.