We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Can you please provide me with the template location that is stopping CSS from changing fill color as shown on attachments. Bought the software yesterday but it appears to be inline styles on the chart so cant seem to over ride the set font values. I am using a dark background so dark fill colours are of no use,many thanks
HI web_kings,
Thank you for your purchase.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
You can't change look of the charts with custom css, because they use own engines for making charts. But you can check in our documentation about wpDataCharts callbacks . Every chart exposes a number of options that customize its look and feel. Charts usually support custom options appropriate to that visualization. This callbacks allows adding options that are available in Google Charts API, Highcharts API and Chart.js API.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
ok thanks have added, the following Javascript
jQuery(window).load(function(){
if( typeof wpDataChartsCallbacks == 'undefined' ){ wpDataChartsCallbacks = {}; }
wpDataChartsCallbacks[8] = function(obj){
options.chart.style = {
color: '#FF0000',
fill: '#FF0000'
}
}
}
});
No joy, can this be done? Or can I assign a CSS class?
maybe
jQuery(window).load(function(){
if( typeof wpDataChartsCallbacks == 'undefined' ){ wpDataChartsCallbacks = {}; }
wpDataChartsCallbacks[8] = function(obj){
options.chart.className = "test.css"
}
}
});
jQuery(window).load(function(){
if( typeof wpDataChartsCallbacks == 'undefined' ){ wpDataChartsCallbacks = {}; }
wpDataChartsCallbacks[8] = function(obj){
options.chart.className = "test"
}
}
});
The support is very bad.