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  Public Ticket #1486640
formatting issues across browsers
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  • abbodabby started the conversation

    I am having trouble having the table show up in Chrome, but it shows up just fine in Safari. Also, the 10th column of data is showing all zeros instead of the correct data.

  •  471
    Isidora replied

    Hi abbodabby,
    Thank you for your purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Also point me on the table id so we can investigate.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

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  •   abbodabby replied privately
  •   abbodabby replied privately
  •   Isidora replied privately
  • abbodabby replied

    Milan,

    OK, it seems it was the issue of an older theme. I updated the theme and the issue in Chrome was resolved. Thank you.

    I still have the issue though of some columns missing information. See column 8 and 10 on this page:

    http://v1h.7b5.myftpupload.com/migration-to-california/wagon-trains/1851-lyman-rich-train/

    Also, I know you've had this question before, but not sure if it has been updated yet:

    Can I wrap column headings so the entire heading can be seen in my large table? See above table for an example of this as well.

    Thanks!

  •  471
    Isidora replied

    Hi Abby,

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    I am glad that you found solution for displaying table in Chrome.

    Can you please describe me in little more details how you made this table? We saw that is manual table so did you made it manually or you use some file and then use option Importing data from data source? What was in that columns(string,integer...)? Did you change column types recently?

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  • abbodabby replied

    Hi Milan,

    I've attached a couple of the tables I used. All are missing at lease one column of info. The table names relate to the page names of the following section of the site:

    http://v1h.7b5.myftpupload.com/migration-to-california/wagon-trains/

    Abby

  •   Isidora replied privately
  • abbodabby replied

    Ah. OK. I thought it might be an extra space or something in the table cause the columns to be empty of data. Thanks for working that out for me.

    One last question: Is it possible to easily update a table when I need to make a change to the spreadsheet? Can I just re-upload it to the library and will it automatically update the table? It seems I have to delete the old spreadsheet in the library and then re-upload the spreadsheet. I wish there was a way to go into table configuration and connect it to a new spreadsheet in the library since the library doesn't seem to overwrite the old spreadsheet, it just amends the name of the new one uploaded with a (1). The table doesn't know how to connect to the new spreadsheet and I seem to have to create a whole new table. Maybe there is and I just don't know how.

    Thanks!

    Abby

  •  471
    Isidora replied

    Hi Abby,

    If you made table using option Creating table form existing data source(for example you use data.xlsx), you can change that new lines in that file and save him like data1.xlsx  upload on server and replace him in Input file path and table will be shown correctly. If you use option Import data source in Wordpress then you have to make new tables from that new files, because the data is already imported to the database.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables