We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1480256
WP Bakery /Visual Composer Issue
Closed

Comments

  • jeffreid started the conversation
    February 23, 2018 at 3:20pm

    Help,

    First I want to say that I really like the functionality o your plugin ..it is great.  

    I am having an issue however when I use shortcodes in WP bakery -formerly visual composer ... in the text widget.  It freezes the text widget when editing it especially when I use it as a template... then wordpress just hangs.  

    When I deactivate your plugin there is no more freezing in wpbakery.  Since wpbakery is a major wordpress component can you please tell me how to resolve this.

    Thank You

  •  472
    Isidora replied
    February 26, 2018 at 7:25am

    HI jeffreid,
    Thank you for your purchase.

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    wpDataTables also provides integration with Visual Composer. You can insert tables and charts that you created with wpDataTables to your pages using Visual Composer interface. You can take a look about Visual Composer Integration in our documentation.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables