At the start of my lunch break I bought this plugin, at the end of it my site is down. I experimented with a table view with 7 columns based on sql query. added shortcode on page. query returned invalid json, next thing I know site is dead and I am being redirected to /wp-admin/install.php.
how do we investigate what happened here, and go forward?
site came back up after a while. But this happens repeatedly as i set up sql based tables - either because of selecting server side update, refresh interval or something related, page goes unresponsive and finally decides to take down site with it.
What i'm doing is a real simple query like select user_id, weight from people where user_id = %CURRENT_USER_ID% and displaying in a table. If you can advise on how to investigate further I would appreciate a lot.
Can you please gave me a little more information about this issue? Do you have some errors on page or some errors in Inspect element-Console in the browser? Or take a screencast of your issue so we can see what happens so we can help you. Thank you
Unfortunately I have not been able to pull any logs, but good news is that I did solve the problem; the Hestia Theme. You may want to test that out. I switched to another simpler theme and I no longer have any issues at all. With the Hestia Theme, loading tables was slow, table/cell formatting was not respected and site crashed several times.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
I am glad that you found a solution. It is probably some conflict with our and theme bootstrap. We are working on some solutions that can avoid situation like this that will be available in one of next updates.
At the start of my lunch break I bought this plugin, at the end of it my site is down. I experimented with a table view with 7 columns based on sql query. added shortcode on page. query returned invalid json, next thing I know site is dead and I am being redirected to /wp-admin/install.php.
how do we investigate what happened here, and go forward?
site came back up after a while. But this happens repeatedly as i set up sql based tables - either because of selecting server side update, refresh interval or something related, page goes unresponsive and finally decides to take down site with it.
What i'm doing is a real simple query like select user_id, weight from people where user_id = %CURRENT_USER_ID% and displaying in a table. If you can advise on how to investigate further I would appreciate a lot.
Thanks
Lars
Hi Lars,
Thank you for your purchase.
Sorry for inconvenience,
Can you please gave me a little more information about this issue? Do you have some errors on page or some errors in Inspect element-Console in the browser? Or take a screencast of your issue so we can see what happens so we can help you. Thank you
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thank you Milan,
Unfortunately I have not been able to pull any logs, but good news is that I did solve the problem; the Hestia Theme. You may want to test that out. I switched to another simpler theme and I no longer have any issues at all. With the Hestia Theme, loading tables was slow, table/cell formatting was not respected and site crashed several times.
Thanks
Lars
Hi Lars,
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
I am glad that you found a solution. It is probably some conflict with our and theme bootstrap. We are working on some solutions that can avoid situation like this that will be available in one of next updates.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables