We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Guys,
I enjoy your plugin for over a year now. I already made 50 tables and charts. Always with a seperate mysql connection to query an external database.
I'm running into a small problem now. Except for 2 extra tables I don't want to make use of the external datasource but I need the Wordpress database. So I went to 'Create a table' and chose 'Generate a query to WordPress database'. I assumed it automaticly would establish a connection with my wordpress database and not with the external database.
My assumption was wrong. I couldn't query the wordpress database. I had to switch off the external connection to let the 2 extra reports work. But after switching off the external connection my other 50 tables (not surprisingly) weren't working anymore.
Could you tell me how I can make the 2 extra tables work without switching off the external database connection?
Thanks in avance.
HI Scholto Bos,
Thank your purchase and your trust in our product.
Glad to hear that you are enjoying it.
For next update of our plugin we implemented and increased a separate my sql connection feature and you will be able to choose separate mysql connection per table which in this case will solve your issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Great mate!