I've created a bunch of tables, loaded them into some pages and they load fine on my computer (is it the cache?) but nobody else's - or mobile devices. it just sits with the spinning arrows. it's a government website - on government servers but that shouldn't be an issue. please help!
Sorry for the delay, I was traveling. Thank you for getting back to me, I'm working on those errors now. This is a state government server so I'm wondering if there are some security issues. The problems I'm having with the tables are only on the front end. Thank you!
Well, it's a state government required theme that all agencies have to use so I can't change it. Do you think the tables just don't work with certain themes?
The issue can be with the theme because many different plugins and themes are using different version of bootstrap.js files.
But it looks like this is not the case here looking now at the errors on the page. The errors from the page are still there as I can see ( attachment)
One refers to the events calendar plugin so can you start from disabling that plugin.
Other error is some JS error that can cause our plugin to crash. I can not see from which file or plugin it is, but any JS error on the page can cause an issue.
I've created a bunch of tables, loaded them into some pages and they load fine on my computer (is it the cache?) but nobody else's - or mobile devices. it just sits with the spinning arrows. it's a government website - on government servers but that shouldn't be an issue. please help!
HI Brooke Lacey,
Thank you for your purchase.
Sorry for the delayed reply, we did not work in past 4 days due the national holidays.
As I can see on the page that you send me in the related URL there are some errors in the console log. (attachment)
So can you please investigate this also please tell me is this is happening in the backend or just in the front end.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Sorry for the delay, I was traveling. Thank you for getting back to me, I'm working on those errors now. This is a state government server so I'm wondering if there are some security issues. The problems I'm having with the tables are only on the front end. Thank you!
HI Brooke Lacey,
If this issue is happening just in the front end can you please try to change the theme and tell me do you still have the same issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Well, it's a state government required theme that all agencies have to use so I can't change it. Do you think the tables just don't work with certain themes?
HI Brooke Lacey,
The issue can be with the theme because many different plugins and themes are using different version of bootstrap.js files.
But it looks like this is not the case here looking now at the errors on the page. The errors from the page are still there as I can see ( attachment)
One refers to the events calendar plugin so can you start from disabling that plugin.
Other error is some JS error that can cause our plugin to crash. I can not see from which file or plugin it is, but any JS error on the page can cause an issue.
So can you please investigate that also.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables