We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am considering purchasing the premium version but I wanted to make sure it could do what I want it to. I have three concerns. Should I separate this into three tickets?
1: I have made a sample table of what I would like the data to look like (http://www.nihbest.org/?page_id=11267&preview=true). My question is related to filtering and sorting the table. I would like people to be able to filter and sort the table (on the front-end) by filling out a form. They would answer multiple choice questions (y/n), (rural/big city/small city),(100/200/ect). The table would then display the "institutions" that generate the most hits (showing the ones with the highest number of similar answers). My concern is that if some just selected all the desired filters there would be nothing left to display, but if the table showed the results from the highest hits, 2-3 institutions might be shown. I know this sounds complicated, perhaps there is a better way to do this.
2: I also would like the first column (filter column) to have a hover function that would display additional information about that cell. Is that a feature?
3: As a separate issue, i can't access my saved table. I am not having any issues with "create table", but when I go to "wpDataTables" the table I had created and saved is not visible. Nothing is (screen shoot attached).
Hi Laura,
Thank you for the inquiry.
1. I am not able to see your table because your page is draft and it's not published. Unfortunately something like this is not possible out of the box features and would require some additional custom coding. If user populates filters and there are not records it is not possible to show rows with most "hits".
2. Not sure that I have understood your questions, but we do not have at the moment any popovers implemented in the premium version.
3. Probably this is a conflict with some other plugin. Can you please deactivate all other plugins and see does it helps?
You can try our sandbox site: Front-end & Back-end - you can find a fully functional version there to try out all plugin features.
I tried deactivating all other pluggins. It did not fix the problem.
I am running wordpress 4.3.15
Hi Laura,
Maybe you should update your WordPress website.
When you open a developer console in your browser, do you see any JavaScript errors?