We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I cannot create any table from MYSQL
Error
There was an error while trying to generate the table! error
HI jordirubira,
Thank you for your purchase.
Can you please tell me are there any more errors in the console or in the server log so I can see which error or files may cause this issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Trying to create a simple table from WPpost.
Error
There was an error while trying to generate the table! error
Hi jordirubira,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI jordirubira,
If you take a look at our documentation you will see this notice:
Please note that MySQL query constructor is not an ‘ultimate generator’, it should be consider a helper that constructs a suggestion of a query trying to ‘guess’ what you want. We constantly work on improving it, but SQL is such a complicated and flexible language that full automation for constructing queries is hardly possible. So the more complicated your request is, the higher is the chance that it will not return exactly what you need. Play around with the resulting query to achieve better results.
Our suggestion when you have queries like this is to make a VIEW in phpmyadmin or any other database management system to see if the query is returning the right results.
If the query is returning the right result you can use that query as an input ( SELECT * FROM VIEW ) when creating tables with Add from data source option.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I'm afraid it doesn't work.
Error
Unknown column 'advanced_settings' in 'field list'
in whatever sql.table
OPSSS, SOLVED
So easy: just deactivated (th plugin) and reactivated later.
I can't belive it
Hi jordirubira,
The error
Unknown column 'advanced_settings' in 'field list'
refers that the plugin just needs to be deactivated/activated again.
Glad that you found a solution, hope that everything is working fine now.
If you have any more issues feel free to open a new ticket.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables