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Okay
  Public Ticket #1458627
not working wpdata table
Closed

Comments

  • Fred Colbert started the conversation
    February 5, 2018 at 11:23pm

    Hello,

    I would like to request  your help for solving a error that I got when I'm using wpdata table plugin on my website page. 

    Last couple of weeks, I'm get the same error  message:

    "Fatal error: Uncaught Error: Class 'WPExcelDataTable' not found in /home1/thermos5/public_html/new/wp-content/plugins/wpdatatables/controllers/wdt_functions.php:417 Stack trace: #0 /home1/thermos5/public_html/new/wp-includes/shortcodes.php(319): wdtWpDataTableShortcodeHandler(Array, '', 'wpdatatable') #1 [internal function]: do_shortcode_tag(Array) #2 /home1/thermos5/public_html/new/wp-includes/shortcodes.php(197): preg_replace_callback('/\\[(\\[?)(wpdata...', 'do_shortcode_ta...', '[wpdatatable id...') #3 /home1/thermos5/public_html/new/wp-content/plugins/js_composer/include/helpers/helpers.php(232): do_shortcode('[wpdatatable id...') #4 /home1/thermos5/public_html/new/wp-content/themes/HighendWP/vc_templates/vc_column.php(43): wpb_js_remove_wpautop('[wpdatatable id...') #5 /home1/thermos5/public_html/new/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(473): include('/home1/thermos5...') #6 /home1/thermos5/public_html/new/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(45 in /home1/thermos5/public_html/new/wp-content/plugins/wpdatatables/controllers/wdt_functions.php on line 417"

    I don't know what is causing that error. I have updated my WordPress theme recently, but I don't see any issues with my other plugins. Could you please investigate what is causing that errors and why I could not display my tables?

    I will appreciate if I get a answer as soon as possible, the site is due to be release soon.

    Br,  

  • [deleted] replied
    February 6, 2018 at 10:19am

    Hi Fred Colbert,

    Please open a support ticket in wpDataTables category with your purchase key and one of our support agents will provide you help. This category is intended only for Pre-purchase questions.