We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I downloaded your plugin, and I saw how to create a database table from an excel file. I couldn’t find how to add new data to an existing table by importing an excel file. Is there any way I can do it with your plugin? Or do you know any other way to do it?
Thanks,
Michael
Hi Michael,
Thank you for your purchase.
You can take a look at our documentation where you can see how you can make editable tables from imported excel files.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
thank you for your quick answer.
What I’m trying to do is adding data to the database table from a new excel file. So if I have an existing table with 3 records, when I upload 3 rows from a new file, I’m expecting to see 6 rows in the database table.
So far, I cannot do that because if I upload a new file, it overwrites the previous records.
Michael
Hi Bogdan,
any news?
HI Michael
Sorry for not responding but our working time is from 10:00 to 17:00 CET not including weekends.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the table ID so I can take a look.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Michael,
I logged in successfully and I can see what is the "problem".
When you are importing the excel file and creating table 9 the third option from the table wizard) the table will be saved in the database. After that the table in the database will not be updated if you add a new records in the file or if you import another excel file, that data will be overwritten.
When the table is created for the first time, that settings are applied and that data is saved in the database, the only opinion to add more data is to use our editing function where you can add , edit and delete the data from the plugin page. Importing the new file will cause the "issue" like you have below and unfortunately this is how our plugin is working at the moment.
We have a plan to change this logic so when you update the new file the table in the database will be updated also.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi Bogdan,
I really need to update database data in this way. Could you tell me where I can find the function to create a table so I can edit it by myself?
Thanks,
Michael
Hi Michael,
You can take a look at our documentation where you can see how you can make editable tables from imported Excel, CSV and Google Spreadsheet files.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables