As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I have the plugins wpDataTable which was working fine. But after the update, I notice that the Advanced filters is not working is no more working on my site (http://etlsx.ecowas.int/liste-de-produits-aggrees/?lang=fr).
It's giving "No matching records found".
I have gone through all the setings but no good result.
Please advise.
Paul
Hi Paul,
Please be aware that we don't do technical support in the "Pre-purchase question" section. To be able to get proper help you need to open a ticket in corresponding section of this support.
What would be my best guess is that you created table from MySQL query which is more complex. If that is a case please create MySQL VIEW from that query and create a new table using it as a table source. If it is not please open a ticket and one of our support agents will help you with issue
Dear Miljko,
Yes it was a mistak and there was no way I can cancel or delete the ticket.
Thank you.
Paul