We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm trying to create a new table but I keep getting the error message "Table in data source has no rows." but my google spreadsheet clearly has rows. Here is the url for my google spreadsheet: https://docs.google.com/spreadsheets/d/e/2PACX-1vR5QF34FmvWlqq-G0N6l6hh9dcod-kT3umJEkSF4FCz9MDqOYVxDfi2Q634sAM-PQdrdJr1EKgfOfUJ/pubhtml?gid=0&single=true
Any help would be greatly appreciated, thanks.
-Michael
HI Michael,
Thank you for your purchase.
Google recently changed something about their Sheets service which is causing many people to run into an error when they are using it for making tables in wpdatatables plugin.
We encounter this issue recently and it looks like that the URL link that you get when you publish the document is not valid.
So can you please use the URL link that you get from the browser and see if the issue is gone.( that not contain 2PACX in url )
You can find more details in our documentation on this link.
Sorry for any inconvenience,
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables