Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
we have followed precisely the instructions in https://wpdatatables.com/documentation/creating-wpdatatables/creating-wpdatatables-from-google-spreadsheets/
as instructed - we published as web page but copied the link from the browser as instructed
but we get error
wpDataTables was unable to read your Google Spreadsheet, probably it is not published correctly.
You can publish it by going to File -> Publish to the web
Hi allen cheyette,
Thank you for your purchase.
Can you please send me the link of that spreadsheet so I can take a look and try to reproduce the issue on my side.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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from the browser https://docs.google.com/spreadsheets/d/1d6egM4-t8Wsgub8nYXAnG8wdctn7N-_llSrwOJyxZNs/edit#gid=1356337153
published https://docs.google.com/a/goliquid.net/spreadsheets/d/e/2PACX-1vSToSWo2aWCJuF03Vm3u39Zrvlnm-z-TiIRWeSqhX0wu0Qmzc_Jgko3oCgHv1A999cOQ33oZzweSlCp/pubhtml
do i need to share with you? you have email?
Hi allen cheyette,
I send you a request for access so please notify me here when you approve it.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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done
thanks for your help!
Hi allen cheyette,
The first thing i noticed is that the file is not properly created.
You must have the column name and as i can see there is no column name for the column B ( attachment)
I also made an example from your file so you can try to use this link for creating the table.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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please add column names for me
i added column headers
Hi allen cheyette,
I added in my file and approved you so you can use my table that I created for you.
Let me know the result.
Bet regards.
Kind Regards,
Miloš Jovanović
[email protected]
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whats wrong with my file?
i added header col B
please help
Hi allen cheyette,
Strange I am also getting that error now.
It looks like the issue is with the URL provided by the Google.
Can you please try to recreate the table on a new spreadsheet ( just paste the content of it) and publish again.
Also please tell me is the table from the link that I provided you is working.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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i copied contents to new sheet
same problem
Hi allen cheyette,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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HI allen cheyette,
I logged in successfully and I was able to reproduce the issue but also I was able to create a table from my file. ( wpdatatables support
It looks like there is some odd issue with your spreadsheet and the URL that is rendered after the spreadsheet is published.
The only difference between our links are the last number in the URL
Your number is 1356337153 and mine is 0 but this numbers are generated from the Google.
Can you please tell me are you on a Bluehost server maybe.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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website is on cloudways server
what to do?
i am completely confused
table is created
but rendering not well
when placed under the existing table it is all white
can you please assist?
the table preview is nonsense
what is going on?
not all data is there!
see GRIGLIATA DI PESCE ( FOR TWO PEOPLE)
compare with https://docs.google.com/spreadsheets/d/11UTmR7KdeuCIyDy4jA3nLvTdySGdi5ByG8yrHzgTNSo/edit#gid=0 you are shared
also see seasonal fruit juice
data not there
we need help
data is not being imported
moved to google cloud server
all good
Hi allen cheyette,
Can you please tell me if everythig is working fine regarding this issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi allen cheyette,
I can see that you open a new ticket with the same issue below so I will close this one.
Due to our support policy I must kindly ask you to not open more then one ticket with the same issue.
Our working time is from 10:00 to 17:00 CET and our agents will response you as soon as possible.
Thank you for understanding.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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