We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm getting a Green + icon on top of the traditional + icon. I am thinking my theme is fighting your plugin, but I can't find anything in my theme that would style that. It looks like its coming from your plugin. Any ideas? I've google'd everything.
Hi jordgillis,
Thank you for your purchase.
You can see that this css come from responsive.dataTables.min.css. Including this file from CDN is not part of our plugin. This is part of theme or some other plugin.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
I found a different plugin causing the issue. thanks for that. Now I'm concerned that the row collapsing/expanding features are just gone. If I just want 2-3 columns to show on the front end, and then open up to the rest of the information, is that possible with just wpdatatables? You're welcome for the purchase, the plugin is fantastic.
To be clear, its still responsive in mobile and tablets, but on my PC I'd prefer to have responsive rows if its possible. If I shrink the browser window the boxes show up. Just curious if I can force the plugin to always think its in tablet mode or whatever.
Hi jordgillis,
Yes you can increase width in field "Tablet width" in main settings of the plugin so columns that you set to be hide on tablets will be collapsed also on desktop.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
And I found the Tablet Width setting in the global settings. Hooray! Thanks for listening to me help myself...feel free to close.
Hi jordgillis,
You are welcome.
If you have any more issues feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables