As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I'm getting a Green + icon on top of the traditional + icon. I am thinking my theme is fighting your plugin, but I can't find anything in my theme that would style that. It looks like its coming from your plugin. Any ideas? I've google'd everything.
Hi jordgillis,
Thank you for your purchase.
You can see that this css come from responsive.dataTables.min.css. Including this file from CDN is not part of our plugin. This is part of theme or some other plugin.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
I found a different plugin causing the issue. thanks for that. Now I'm concerned that the row collapsing/expanding features are just gone. If I just want 2-3 columns to show on the front end, and then open up to the rest of the information, is that possible with just wpdatatables? You're welcome for the purchase, the plugin is fantastic.
To be clear, its still responsive in mobile and tablets, but on my PC I'd prefer to have responsive rows if its possible. If I shrink the browser window the boxes show up. Just curious if I can force the plugin to always think its in tablet mode or whatever.
Hi jordgillis,
Yes you can increase width in field "Tablet width" in main settings of the plugin so columns that you set to be hide on tablets will be collapsed also on desktop.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
And I found the Tablet Width setting in the global settings. Hooray! Thanks for listening to me help myself...feel free to close.
Hi jordgillis,
You are welcome.
If you have any more issues feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables