We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I would like to pre-filter with the shortcode, so the important information is already selected or highlighted. In addition I would change the sort of the table and the chart in the other direction. Is both possible? If yes, how?
HI menoan,
Thank you for your purchase.
Filtering throw shortcode you can use placeholders. More about this in our documentation on this link. There is a option Pre-filtering tables through URL. More about this on this link.
You have option Follow table filtering in chart wizard that you can use. Table and the chart have to be on the same page. More about this on this link.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
Thank you for your reply.
I think I understand how to use %VAR1% etc. now. However, I do not have this Placeholder tab. How can I activate it?
Hi menoan,
Placeholders are available only with tables made from MySQL query. We are working on feature where they will be available with tables made from XML, JSON and PHP serialized array.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
I am pretty sure that I use the MySQl database (no external). How could I check this?
Hi menoan,
If you make table with option Creating Tables in WordPress based on MySQL queries you will see placeholder tab in table settings.(attachment)
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Ok, I created the tables manually which is also stored in MySQL. I do not understand why this is not working. I hope you make it available soon.
Hi menoan,
Yes it is stored in database but it is not made from Mysql query throw our query box. Placeholders are usually used for MySQL queries which you can read in our documentation from link that I provide to you in previous posts.You can use that table that is made in database when you create manual table in query like this
SELECT * FROM wp_wpdatatable_1
and make table from Mysql query and placeholders will be available.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables