We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
there is a Conflict with Amazon affiliate plugin “Associates Link Builder” https://fr.wordpress.org/plugins/amazon-associates-link-builder/
On the back office, help bubbles stay frozen and can not be removed.
Do you have a solution ?
Hi kiwiboo,
Thank you for reporting this, we will take a look at the problem and try to solve it in future version of the plugin. If you need immediate help with it please open a ticket in corresponding section of this support and one of our support managers will do his best to help you.
Amazon has resolve the probleme ;-)
Hi kiwiboo,
Glad to hear that it's solved now.