We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, our company are considering about using the wpDataTable plugin in our new product. Currently our development do not have a centrailized machine yet -- we have our wordpress installed on our developers' individual machine. If we purchased the product, are we able to install it on all our developers' machine? Or for each machine we install, we will need to spend $44. Thanks!
Hi Moon,
As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular
Their policy in general is: one license is per one domain or project.
If your multiple sites are sub-sites of the same domain, and apply to the same project, you can use one license.
If these are installed on different domains, and are different projects, you would need a separate license per each.
For developers machine it should not be a problem as long as that machines are not servers and not "online".