We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1437241
Order of Line Charts
Closed

Comments

  • colic0 started the conversation
    January 18, 2018 at 5:48pm

    On the bottom line chart on the page the line chart is in descending order however I would like this in Ascending order.  The SQL code is in Ascending order and also sorting on the table the chart uses but it still shows in Descending order and I cannot find anywhere to change this order?

    All I can see is if you put the table of data on the same page it will appear in the same format if you use the follow through function however I do not wish the data to be shown for this just the chart.

    Thanks

  •  472
    Isidora replied
    January 19, 2018 at 7:20am

    Hi colic0,
    Thank you for your purchase.

    If you are using follow table filtering table and the chart have to be on the same page. If you want to see only the chart, you can hide table with css.

    Just add this code in Custom wpDataTables CSS under the "Custom JS AND CSS" in main settings of wpdatatables. 

    .wpDataTablesWrapper{            
    display:none !important;
}

    This will be affected on all tables, but if you want just for specific one then insert this code on page where is that table between the style tag.(<style>Code here</style>)

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables

  • colic0 replied
    January 19, 2018 at 10:38am

    ok that is fine.  Just to confirm that this is the only way to sort the order of the graph?  Not that much of an issue for me as I can use this method it just would be nice to be able to be able to display the chart in the order I want without having to use any of the table rules.

    It would also be nice to have the ability to create a graph independent of the table, so straight from sql code.

    Anyway thanks again for your help.

  •  472
    Isidora replied
    January 19, 2018 at 10:56am

    Hi colic0,

    You are welcome.

    Thank you for your suggestion. I will forward this to my team to think about this like a new feature in future.

    If you have any more issues feel free to open a new ticket, we will gladly help.

    We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks! 

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables