Hi marshalljohns,
Thank you for your purchase.

Can you please check is it turn on option Include bootstrap in main settings of the plugin?

Hi marshalljohns,

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Also point me to the table id that you use on link that you provide.

Hi marshalljohns,

We notice that you have javascript error when you try to save the table settings.(attachment)

My suggestion is to check your server log and see if there are some errors and also if you have some security plugins please try to deactivate it and see if it will work after that.

Also check is it turn on mod_security on your server.

Hi marshalljohns,

Can you please check is it turn on mod security on your server with your hosting? For some reason admin-ajax.php which is wordpress built in file that our plugin just use to make ajax call is not found by your server. That file exist on your server because if you try this link in browser http://directv.homekinect.net/wp-admin/admin-ajax.php you get 0, which means that file exist.

We made table Support with some test csv file and we see that is working fine. Can you please send us that file so we can investigate?

Hi Nick,

Because issues are different and for every new post will be sent notification to the customer who open this ticket, can you please open new ticket and we will help you.

Hi marshalljohns,

Here is another solution from our customer that gave us a feedback about the mod_security

"Hi , thank you for your help. I passed your comments and questions back to the hosting tech support, and late last night I received their reply. I have copied it below for your interest, and it may be useful to file if anybody else has a similar issue

'I managed to recreate the issue on my end and noticed the following error in the server's log:

[Tue Dec 12 11:10:27.662167 2017] [:error] [pid 44969] [client 82.118.224.42] ModSecurity: Request body no files data length is larger than the configured limit (1048576).. Deny with code (413) [hostname "pf.equaindex.com"] [uri "/wp-admin/admin-ajax.php"] [unique_id "WjANg01otd8AAK@pdo8AAAAE"]

Then I tweaked the "SecRequestBodyNoFilesLimit" value of the mod_security module on the server and this seems to resolved the issue, as after clicking on the "Apply" button, I received the message:

Success! Table saved successfully'

I have now configured the tables and at the time of writing all is working well

Thanks again for your help and advice "

Hi marshalljohns,

Websocet is not related with our plugin. 404 Error that you get is related with the mod security that is enabled on your server.

In regards to a site on your hosting account, the cause of the 404 error is usually due to a mod_security rule on the server.
Mod_security is a security module in the Apache web server that is enabled by default on all hosting accounts.
Apache web server, scans for violations of the rules it has set.
If an action occurs that violates one of these rules, the server will throw a 404 error.

1. If you’re receiving this message when trying to save wpDataTable based on MySQL query from your WP Admin, 
it means your hosting provider is restricting access to some of WordPress’ native functionality. 
To solve it, contact your hosting provider to ask them to remove this restriction.

2. Adding the following to the top of your .htaccess file. (This should be a temporary measure. 
You could try it just to see if it will work, but you probably don’t want to leave it.)
<IfModule mod_security.c>
SecFilterEngine OffSec
FilterScanPOST Off
</IfModule>

3. Backup your .htaccess file if you have one in the public_html directory.
Open the .htaccess file with any text editor and observe the lines between the “# BEGIN WordPress” and “# END WordPress” tags. 
Make sure the lines look somewhat like the following. If not then update the file with the following content and upload it to the ‘public_html’ directory.
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
Best regards.