We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1425923
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Comments

  • Jacques started the conversation
    January 9, 2018 at 7:56pm

    I'm using w-tables and Report Builder. I've make some good implementations with the two. Ni I've made an wfptable from a csv / Excel file and table wp-table is working fine. I made a report with that table and on configuration mode it works. Ut on the screen with the download button it gives me a white screen with the url http://www.tebvakschool.nl/wp-admin/admin-ajax.php.

  • [deleted] replied
    January 11, 2018 at 8:58am

    Hi Jaspijk,

    There is known issue with empty fields in column type dates. If you have date column in that table which do not contain data please try to fill it with dumb value just to see does it work.

  • Jacques replied
    January 30, 2018 at 9:59pm

    I've still having problems. All the date columns are files. It gives me a white screen!


  • [deleted] replied
    January 31, 2018 at 3:06pm

    Hi Jaspijk,

    Could you send me a link so I can take a look?

  • Jacques replied
    January 31, 2018 at 3:13pm

    Miljko,,

    Thanks for the reply. It's solved. There was a empty datefield in the excel file thats I was using. Is there a solution for this. I have more files with empty datafields that are automatically generated with a export tool. No I have tot generate dummies and that not what the user want. I must report the date and when it is empty I want tot report an empty field.


    Greetings Jacques


  • [deleted] replied
    January 31, 2018 at 3:20pm

    Hi Jaspijk,

    It is solved already and fix will be included in next version. If you need it now please send me temporary admin credentials and I will implement it for you