We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We were very excited to pilot WP Data Tables with a real project. Unfortunately, we are experiencing a major problem and are now very much under the gun. I'm afraid I may need to abandon the plugin and start over with something else.
As you can see at the URL provided above -- we have a simple, manually WPdataTables grid with 31 links, one for each day of the month. I would LOVE to hide the header row, but it seems I am unable to do so. Any ideas? Regardless, that's not the problem I'm most concerned with.
Each link in the grid points to a page with a single WPdataTables shortcode embed. Each of those was created by linking to a Google Sheet. The problem we have is that we can update everything in the sheets without incident except for what is currently displayed as the header row in a responsive table.
I've attached several screenshots that show the spreadsheet and table though a progression of benign updates and the final destructive one that not only wrecks the page on the front end but also makes it impossible to access the table on the back end.
This is a MAJOR concern and we need a quick solution or another plugin/approach ASAP. Six of 31 tables are now hosed, and rebuilding everything is not really a reasonable option.
Please help. Thank you!