Hi jjanicik,
Thank you for your purchase.

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Also point me to the table ID so I can take a look.

Best regards.

Hi jjanicik,

I successfully created a table on one of your sites. (Cit Driven Network)

You can take a look at attachment file.

Can you please tell me from which file did you try to make a table so I can try to reproduce the issue.

Also please clear the browser cache maybe this can be the issue.

Best regards.

Hi jjanicik,

Glad to hear that everythig is working fine now.

You are welcome.

If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us.

Best regards.

Hi Jim,

Can you please tell me do you have installed mod_security on your server because the error ( date) is almost 90% related to that.

Best regards.

Hi Jim,

That can be found on the server or asking hosting company.

Mod_security is a security module in the Apache web server that is enabled by default on all hosting accounts.

Apache web server, scans for violations of the rules it has set.

If an action occurs that violates one of these rules, the server will throw a 406 error.

1. If you’re receiving this message when trying to save wpDataTable based on MySQL query from your WP Admin,

it means your hosting provider is restricting access to some of WordPress’ native functionality.

To solve it, contact your hosting provider to ask them to remove this restriction.

2. Adding the following to the top of your .htaccess file. (This should be a temporary measure.

You could try it just to see if it will work, but you probably don’t want to leave it.)

<IfModule mod_security.c>

SecFilterEngine OffSec

FilterScanPOST Off

</IfModule>

3. Backup your .htaccess file if you have one in the public_html directory.

Open the .htaccess file with any text editor and observe the lines between the “# BEGIN WordPress” and “# END WordPress” tags.

Make sure the lines look somewhat like the following. If not then update the file with the following content and upload it to the ‘public_html’ directory.

# BEGIN WordPress

<IfModule mod_rewrite.c>

RewriteEngine On

RewriteBase /

RewriteCond %{REQUEST_FILENAME} !-f

RewriteCond %{REQUEST_FILENAME} !-d

RewriteRule . /index.php [L]

</IfModule>

# END WordPress

Best regards.

Hi Jim,

I am not very familiar with hosting services are able to turn off mod_securities so I can not tell you precisely the name of the hosting company.

The issue is that some hosting companies for some reason enable that mod_secuirty and applied it to the WordPress generally, so every lets say "suspicious" query is blacklisted and that is probably you get that date when you try to save some changes.

Can you please check your server log and tell me if there are some errors.

Best regards.

Hi Jim,

Yes, there was some restrictions and issues with the Wordfence plugin but in some of the previous version of our plugin. We did not have any reports recently that there is a conflict with Wordfence and with the latest version of our plugin.

Maybe there was an update from the Wordfence recently.
I will take a look at their latest news to see if there were some update on their side.

Also it is possible to ask Wordfence team to whitelist our plugin so the issues like this would not happen.

Best regards.

Hi Jim,

This issue with the Wordfence is forwarded to my team and in a meantime you can also contact their support to ask them to whitelist our plugin in this case there should not be any issues.

About the New button:

Can you please send me the link of that table/page so I can take a look.

Best regards.

Hi jjanicik,

It looks like there is some issue with the tag-cloud-widget plugin which is causing the JS error on the page which can be the issue.

Can you please deactivate that plugin and tell me the result.

Best regards.

Hi jjanicik,

For the second table on the page can you pleaes check if that table is set to be editable at all.

For the first table on the page you checked Popover edit block in the table settings ( attachment).
If you disable this option the buttons will appear next to the Table tools on top of the table.

Best regards.

HI jjanicik,

Glad to help you out.

You are welcome.

If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. Thanks.