As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hallo,
I have a problem with the "Configure relationship" window. When it is displayed, it will freeze. See pictures. What should I do with it?
Thank You
Jiri Knotek
Hi jiri,
Thank you for your purchase.
Can you please tell me which browser you use? There is some issue with older versions of Firefox, and if you are using it, just update to latest one.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
I use the latest version of firefox: 57.0.2 (64-bit)
In Chrome it is OK. In Firefox I canceled "Configure relationship" and then I tried to configure "Configure relationship" again and freeze again. Chrome works OK.