Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #1406683
broken links
Closed

Comments

  • Terri started the conversation
    December 18, 2017 at 6:21pm

    Ran a link validator and am seeing several (57) references to files in the WPDataTables plugin that are missing. I have attached the list for your reference. l


    I saw a similar issue (https://tmsplugins.ticksy.com//ticket/1294055/) where it was suggested that they were inaccessible due to server error. However, I have checked the files for the plugin and those files are not present. Can you tell me where I can download a complete plugin zip, or how to fix these issues?

  •  472
    Isidora replied
    December 19, 2017 at 7:36am

    Hi Terri,
    Thank you for your purchase.

    My suggestion is to update the plugin manually by following this steps:

    1.) Download zip from this link

    2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3.) Delete existing wpdatatables folder.

    4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)

    5.)  Go to WP-admin panel, open Plugins section.

    6.) Deactivate wpDataTables, and then activate it again.

    IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!

    Kind Regards, 

    Isidora Markovic

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