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  Public Ticket #1405457
Yesterday wpdatatables updated on its own. Now all the formatting is broken and it won't let me create new tables
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  •  2
    diamondw started the conversation

    Yesterday I discovered Wpdata tables was not working on my site. I guess it had updated even though I didn't have the purchase code entered. Not knowing that at the time I went to the wordpress plugins and saw it wanted to update so I pressed update thinking that might help. Still didn't help that is when I went to configure and saw no purchase code. 

    After entering the purchase code The table formatting is not longer working when I try and go to an existing table and configure it using the column settings and press apply it gives the error message "unknown column 'advanced_settings' in field list. When I try to create a new data table by import data from a data source when I get to "Please check which columns would you like to import and make sure that the column types were imported correctly." it appears that all the data is there but when I click on crete table and enter excel like all it shows are the table id numbers. I can see there are others having the same problems is there anyway I can roll back to 2.0.1?

  •  472
    Isidora replied

    Hi diamondw,
    Thank you for your purchase.

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    My suggestion is to update the plugin manually by following this steps:

    1.) Download zip from this link

    2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3.) Delete existing wpdatatables folder.

    4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)

    5.)  Go to WP-admin panel, open Plugins section.

    6.) Deactivate wpDataTables, and then activate it again.

    IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!

    Let me know if you have that issue after the manual update.


    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •  2
    diamondw replied

    Looks like it is working now. I couldn't find the group column option though.

  •  472
    Isidora replied

    HI diamondw,

    I guess you create tables with server side processing where this option is disable because when is turn on with server side processing, row grouping works, but other features of plugin can have unexpected behavior.

    If you still want to enable it you have to make some changes in file /plugins/wpdatatables/assets/js/wpdatatables/admin/table-settings/column_config_object.js around line 945

     wpdatatable_config.server_side == 1 ? jQuery('div.wdt-group-column-block').hide() : jQuery('div.wdt-group-column-block').show();

    Just make comments like in code below 

    // wpdatatable_config.server_side == 1 ? jQuery('div.wdt-group-column-block').hide() : jQuery('div.wdt-group-column-block').show();

    Also you have to make some changes in file :

    /plugins/wpdatatables/assets/js/wpdatatables/admin/table-settings/main.js around line 739

    wpdatatable_config.columns[i].groupColumn = 0;

    Just make comments like in code below 

    // wpdatatable_config.columns[i].groupColumn = 0;

    This will be overwritten in next update so you have to return here and make changes again.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •  2
    diamondw replied

    No I didn't create a table with server side processing but I just discover an error in trying to do a search. In any table I try to do a search I get DataTables warning: table id=table_1 - Ajax error. For more information about this error, please see http://datatables.net/tn/7. It was working before the update. Is there anyway to go back to before 2.0 I just don't have the time for trying to work this all out. Here is a table I had set up before the update and was working fine then.

    https://ebarrelracing.com/barrel-racing-results/wwp-open-5d-and-senior-5d-barrel-race-dec-9-2017/

  •  2
    diamondw replied

    All of a sudden it started working again.

  •  472
    Isidora replied

    Hi diamondw,

    We are glad that everything is working fine.

    If you have any more issues feel free to open a new ticket, we will gladly help.

    We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks! 

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •  2
    diamondw replied

    Okay check this morning and it is doing it again. I need it to work. So how do you return to before 2.0 ?

  •  472
    Isidora replied

    Hi diamondw,

    We notice when you try to search you get this error in browser.(attachment)

    The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Internet connection or plug ins but instead is a problem with the web site's server.

    Can you please investigate your server log and see if there is some errors so we can see what cause the issue.

    Which version of the plugin you use earlier? 

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables