We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm using Pods as my custom post type and attempting to generate a data table for hike data using the 3rd option (generate a query to WordPress database). I currently have two rows. My experience has been that I can get a table generated in under a minute if I select only 7 fields. When I try 8 (the 8th one has the same datatype as the 7th one), I give up after 30 min. (I'm running locally on a laptop with an i5-25 processor and 4GB memory.) Eventually I'll need 10 fields for this table. I'll also need to be able to create a schedule that has foreign keys for hike, group, and user.
Is there a field limit for a query to the WordPress database? Is there a conflict with WP version 4.9.1 (the latest)? Is it possible to get a copy of the query that your software generates? Any suggestions?
HI Marilyn,
Thank you for your purchase.
Can you please tell me are there any errors in the console log and also do you have installed mod_security on your server.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I'm running WordPress locally on my laptop using xampp (no external server). I have not installed mod_security. Where do I locate the console log you mentioned? The only error message that I've seen from wpdatatables is in red that says it wasn't able to save the table (this is after I give up after 30 min and click on another place on my dashboard).
By the way, I haven't yet seen any auto updates for your plugin.
Hi Marilyn,
Can you please send me the screenshot of that error so I can take a look.
Auto update for the 2.1.1 version will be released soon.
Also please tell me is there any error in the server log when you inspect the page ( attachment)
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables