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  Public Ticket #1391905
Error Install
Closed

Comments

  •  2
    fmelin started the conversation

    Fatal error: Call to undefined method WDTTools::wdtUIKitEnqueue() in /home/trackingthksacl/tracking.thksa.cl/public_html/wp-content/plugins/reportbuilder/source/class.admin.php on line 100

  • [deleted] replied

    Hi fmelin,
    Thank you for the purchase.

    Did you installed previously wpDataTables plugin? If you did, what version of wpDataTables and Report Builder are you using?

  •  2
    fmelin replied

    Report Builder for wpDataTables Versión 1.1.1

    wpDataTables Versión 1.7.2

  • [deleted] replied

    Hi fmelin,

    Please update wpDataTables to version 2.1 and then everything should be fine.

  •  2
    fmelin replied

    when updating, my tables are deleted

  • [deleted] replied

    Hi fmelin,

    How did you updated the plugin? If you updated it automatically there is not chance that tables are deleted.