We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1386563
Fail to update a field
Closed

Comments

  •  1
    ybzybz started the conversation

    Hello again, 

    I'm trying to implement your table plugin, using SQL query. If I bypass all caching mechanisms it is working almost fine. 

    However, there is a strange behavior with one of the fields ("panel", second field, currently hidden in the table, used only for filtering). For unclear reason I can not edit its properties in the editor. To be more accurate - I can not save them. 

    As I also have a filter for this field (as you can see in the URL provided here), the filter is stuck and does not allow changing it. 

    Can you please have a look.

    Backend: https://enspire.science/wp-admin/

    U: wpdatatables

    P: tableisnotworking

    I checked this both in chrome and firefox. The behavior is the same. 

    Thanks,

    Yoram

  •  472
    Isidora replied

    Hi Yoram,
    Thank you for your purchase.

    Ok now I can see the issue. I can confirm now that this is the bug on our side and thank you very much for reporting it.  I forwarded this to my team and it will be fixed for the next update. My suggestion for now is to make new table and not to use selectbox filter with predefined values for columns. There is some javascrript error when you use that predefined values with selectbox filter and then open a column settings. Because of that you can't change anything for that column. Also when you want to edit data you have to turn on option Allow editing on EDITING tab in table settings and also check is it choose option Editor input type on EDITING tab in column settings.

    "As I also have a filter for this field (as you can see in the URL provided here), the filter is stuck and does not allow changing it. "

    Like in previous table dropdawns are not working because of the bootstrap conflict with theme bootstrap.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •  1
    ybzybz replied

    Hi Milan, 

    When the next update is expected? 

    I can not use the plugin as it is now. 

    Thanks, 

    Yoram

  •  472
    Isidora replied

    Hi Yoram,

    I can't tell you precisely when will it be, because we have to implement new features for next update.

    You can use plugin, but just for now to not use predefined values for selectbox filter. You can use checkbox like for first column.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •  1
    ybzybz replied

    Hi Milan, 

    OK. I have re-created this table, as you suggested and used a regular text filter. 

    I was thinking of using the "Checkbox" filter instead, but since it is showing it vertically, and since I have many values for this field, it does not look good. Is there a way to show the values horizontally?

    Thanks,

    Yoram

  •  472
    Isidora replied

    Hi Yoram,

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    You have option "Render in modal" on FILTERING tab in column settings for checkbox. Data will be shown in modal horizontally in three columns.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables