As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Fatal error: Call to a member function getPossibleValuesType() on null in /nas/content/staging/signalsmatters/wp-content/plugins/wpdatatables/source/class.wpdatatable.php on line 829
I have updated the plugin to resolve this issue but after plugin update my all data tables are disappear.
Hi Abhijeet,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
About the update can you please tell me did you follow the steps below:
1.) Download zip from this link
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing wpdatatables folder.
4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate wpDataTables, and then activate it again.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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