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  Public Ticket #1371841
WpDatatables is no longer working
Closed

Comments

  •  2
    jko5er started the conversation
    November 17, 2017 at 9:03am

    I have a website in Wordpress 4.9 with WpDatatables 2.02. I can no longer create new tables. Each time I try to save it shows a modal popup and says it "could not locate the table". This is impossible because the table it is trying to locate is in the same database as my wordpress install.

    Additionally, like everyone else is saying, filtering no longer works In my case, it no longer works whether with Server-side processing is enabled or not now. 

    Please help clean up these bugs. 

  •  472
    Isidora replied
    November 17, 2017 at 3:10pm

    Hi jko5er,
    Thank you for your purchase.

    Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Also point me to the table id where you have this issue. Thank you.

    Kind Regards, 

    Isidora Markovic

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