I can't seem to figure out why the filter under |Race| column when choosing "Asian" shows both "Asian" and "Caucasian". Doesn't make any sense to me. Can you please offer your solution to this?
Yes we notice that. The reason why is filtering like this is because when you filter with some word wpdatatables filter all the words and if they contains that word he will show it.(Asian word you can find also in CaucASIAN). To avoid this my suggestion is to turn on option "Exact filtering" on "FILTERING" tab in column settings for that column Race.
Thank you Milan. I already tried that several times... problem is even though I save the setting and it confirms saved successfully, there is no way to close the window (both Safari and Firefox) and when I try afterward the setting goes back to exact filtering in the off position.
Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me on the table id where you have this issue. Thank you
We notice that you have some javascript errors when you open column settings and that is the reason why you can't change column settings. I forward this to my team to investigate. I will contact you as soon as I get feedbeck from them.Thank you for your patience.
I can't seem to figure out why the filter under |Race| column when choosing "Asian" shows both "Asian" and "Caucasian". Doesn't make any sense to me. Can you please offer your solution to this?
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Hi Avi,
Thank you for your purchase.
Yes we notice that. The reason why is filtering like this is because when you filter with some word wpdatatables filter all the words and if they contains that word he will show it.(Asian word you can find also in CaucASIAN). To avoid this my suggestion is to turn on option "Exact filtering" on "FILTERING" tab in column settings for that column Race.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thank you Milan. I already tried that several times... problem is even though I save the setting and it confirms saved successfully, there is no way to close the window (both Safari and Firefox) and when I try afterward the setting goes back to exact filtering in the off position.
Hi Avi,
Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me on the table id where you have this issue. Thank you
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
Any luck? Was hoping to resolve this by today, can you please let me know today? Thanks.
Hi Avi,
We notice that you have some javascript errors when you open column settings and that is the reason why you can't change column settings. I forward this to my team to investigate. I will contact you as soon as I get feedbeck from them.Thank you for your patience.
We apologize for the inconvenience.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thanks Milan, is there a time frame to hear back from them?
Hi Avi,
We fix this issue and set exact filtering. Everything is working fine now, you can check on website.
Thank you for your patience and sorry for any inconvenience.
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thank you very much!
Hi Avi,
You are welcome. Glad that we solved the issue.
If you have any more issues feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot for us.
Thanks!
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables