We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1365590
Incompatible with jQuery 3
Closed

Comments

  •  2
    maevapn started the conversation
    November 12, 2017 at 12:11am

    jQuery 1.x is no longer supported and WP is expected to move to 3.x soon. I tried running WPDT with 3.2.1 normal and slim, noconflict() mode or not and got a load of errors in every case. Perhaps you want to start looking into that.

    bootstrap.js v3.3.7, which WPDT loads, should be compatible with jQuery 3.x, so I take it there are other scripts causing troubles.

  •  472
    Isidora replied
    November 13, 2017 at 11:27am

    Hi maevapn,
    Thank you for your purchase.

    We are using wordpress built in jquery library. When they decide to change it we will make a update but we think is too early moving to 2.x or 3.x, because people still use IE6,7,8 which is only supported on 1.x.

    There are many, many themes and plugins using jQuery as loaded by WP core. Every time jQuery is updated, there is a risk of older themes and plugins breaking (because lots of them are still used but no longer updated)

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables