We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, each time I create a new table, I leave server-side processing enabled and configure the appropriate column filters. My table has approx 50,000 rows which is why I am trying to use server-side processing. However, I noticed if I do, none of the filters work nor populate properly. If I disable server-side processing, all of the filters begin to work.
Is there something wrong with the server-side setting?
Hi jko5er,
Thank you for your purchase.
We are aware that there is some issues with the server side processing and we are working to fix this for the upcoming release.
For now as a workaround if you have issues with filtering with server side tables is to disable this option for that tables.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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