As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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After the new update, we noticed that the plugin is so slow.
We get the new loading spinner many times, and its taking forever.
Optimize your code!
this has been going for 5 minutes.
We had to close the browser to solve this new BUG!
Hi napkinfinance,
Thank you for your purchase.
Do you have any errors in your server log.
Also the account that you provided me to your site is not an administrator level.
Could you please confirm that this account is administrator level account. This is necessary for me to be able to see plugin.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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