We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
on the plugin page, I CANNOT search by a simple ID.
This is a simple feature that should work.
It does NOT.
pls fix.
for eg. If the table has an ID of 10, I should be able to enter "10" on the search field and get this as a search result. We have tried to do this, and it doesn't work. Also when you add a search query, the user should be able to just hit 'enter' to start the search process. This is 2017! This is a pattern thats already 15 years old
N
Hi napkinfinance,
Thank you for your purchase.
This functionality is working just fine you can check on our sandbox.
Can you tell me did you use some complicated query for making this table?
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
No, it does NOT work in your sandbox.
I just tried searching using "6" .
It did NOT find it
Hi napkinfinance,
Sorry for misunderstanding, we saw that issue.That search is made for searching table name. I will forward this to my team to think about this like new feature in future. Thank you for reporting this.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables