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  Public Ticket #1350888
Fatal error after update
Closed

Comments

  • Eva-Maria started the conversation
    October 29, 2017 at 5:59pm

    After trying to update the plugin, I received the following error:


    This crashed the site - and I had to disable the plugin. But now it does not let me activate it, giving the following message: 

    Parse error: syntax error, unexpected '[' in /hermes/bosnaweb17a/b98/nf.travelmoments1/public_html/dressageleague.com/wp-content/plugins/wpdatatables/source/class.wdttools.php on line 832

    How can I resolve this?

    Thanks, 

    Eva-Maria

  •   Eva-Maria replied privately
  •  472
    Isidora replied
    October 29, 2017 at 10:41pm

    Hi Eva-Maria,
    Thank you for your purchase.

    Can you please tell me which version of PHP do you use?
    Our plugin requires minimum version of 5.4 but is recommended to upgrade it to the 7+ version.

    If you have required version of PHP, my suggestion is to update the plugin manually by following this steps:

    1.) Download zip from this link

    2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3.) Delete existing wpdatatables folder.

    4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)

    5.)  Go to WP-admin panel, open Plugins section.

    6.) Deactivate wpDataTables, and then activate it again.


    IMPORTANT    : Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!

    Kind Regards, 

    Isidora Markovic

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